Common symptoms & requirements
- Unknown faults
- Unexpected shutdowns
- A device that behaves differently
What we assess
- Your device model and reported symptoms
- Initial checks to understand the likely issue
Options we can discuss
- An explanation of the likely issue and appropriate next steps
What to know
- This is initial inspection for an unknown problem. Repairs, parts and general servicing are separate paid work.
How it works
- Share your model and requirement
- Bring your device for inspection
- Discuss the options and separate quotation
- Approve paid work before it starts
- Staff test completed work
Good questions
How is the quotation decided?+
Staff assess your exact device model and issue, then explain the options and quote separately. No paid work proceeds without your approval.
Is inspection the same as servicing?+
No. Initial inspection for an unknown problem is free. General servicing, repairs and replacement parts are separate paid work.